Last updated: 7 July 2026
MEDIMAGZA (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit medimagza.com or interact with our products and services — including our digital publication, HEMS (Health Education Management System), CPD platform, Careers portal, and newsletters.
This policy is governed by the Protection of Personal Information Act 4 of 2013 (POPIA) of the Republic of South Africa.
1. Who We Are
MEDIMAGZA is a South African digital healthcare media company operating at the intersection of professional education, patient empowerment, and medical industry engagement. Our registered business operates from South Africa.
Information Officer contact: hello@medimagza.com
2. Information We Collect
We may collect the following personal information:
- Identity data: name, professional title, HPCSA registration number (where voluntarily provided)
- Contact data: email address, phone number, practice or employer name
- Account data: username, password (encrypted), subscription status
- Usage data: pages visited, content read, time on site, device and browser type
- Transaction data: subscription and purchase records (payment processing handled by third-party providers)
- Communications data: enquiries, feedback, and responses submitted via our contact forms or email
- Careers portal data: job listings submitted by employers, and any candidate enquiries made through the portal
3. How We Use Your Information
We use your personal information to:
- Deliver and manage your subscription, CPD access, or HEMS service
- Send our newsletter and editorial content you have opted into
- Process payments and maintain billing records
- Operate and improve the MEDIMAGZA Careers portal
- Respond to your enquiries and provide customer support
- Analyse site usage to improve our content and user experience
- Comply with our legal obligations
- Send relevant product and service updates (with your consent)
4. Legal Basis for Processing
We process your personal information on the following grounds under POPIA:
- Consent — where you have opted in to our newsletter or marketing communications
- Contractual necessity — to fulfil a subscription or service agreement
- Legitimate interest — to operate and improve our platform, provided this does not override your rights
- Legal obligation — where required by South African law
5. Cookies and Tracking
Our website uses cookies to enhance your experience. These include:
- Essential cookies: required for the site to function (login sessions, cart, security)
- Analytics cookies: we use tools such as Google Analytics to understand how visitors use our site. Data collected is anonymised where possible.
- Preference cookies: to remember your settings and preferences
You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect site functionality.
6. Third-Party Services
We work with trusted third-party providers who may process your data on our behalf, including:
- Payment processors (e.g. WooCommerce, PayFast or similar)
- Email marketing platforms (e.g. newsletter delivery services)
- Web hosting and infrastructure providers
- Analytics platforms (e.g. Google Analytics)
- Advertising and sponsorship partners (anonymised audience data only)
We do not sell your personal information to third parties. Where we share data with partners, it is done under data processing agreements that require them to handle your information responsibly.
7. Healthcare Content Disclaimer
Content published on MEDIMAGZA — including articles, clinical library resources, and CPD material — is intended for informational and educational purposes only. It does not constitute medical advice and should not be relied upon as a substitute for professional medical consultation, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Subscriber data is retained for the duration of your subscription plus a reasonable period thereafter. You may request deletion of your data at any time (see Section 9).
9. Your Rights Under POPIA
As a data subject under POPIA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Object to the processing of your information
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Information Regulator of South Africa at www.justice.gov.za/inforeg
To exercise any of these rights, contact us at: hello@medimagza.com
10. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
MEDIMAGZA is a platform intended for healthcare professionals and informed adult consumers. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
13. Contact Us
MEDIMAGZA
Email: hello@medimagza.com
Website: medimagza.com
This Privacy Policy should be read in conjunction with our Terms and Conditions. For legal advice specific to your situation, please consult a qualified attorney.